Conditional logic in Kiwiform

What is conditional logic?

Conditional logic allows your form to respond differently depending on how someone answers a question. Instead of showing every field to every respondent, you can create conditions that determine what appears next.

This helps you:

• Ask only relevant questions

• Personalize the experience

• Shorten forms

• Improve engagement

• Collect cleaner data

Conditional logic is managed from the Logic Flow view using the visual logic board. From there, you can create rules that guide respondents through different paths based on answers.

When to use conditional logic

Conditional logic is ideal when your form needs to adapt to different users or responses.

Common scenarios:

• Show follow-up questions only if someone selects a specific option

• Skip sections that don’t apply

• Route leads to different paths

• Personalize onboarding

• Build quizzes or assessments

• Create dynamic surveys

If your form needs to react to answers in real time, conditional logic is the foundation.

Where to find conditional logic

Open your form and click Logic Flow in the top navigation. This opens the visual logic board where all fields appear in sequence.

From here, you can:

• Select a field

• Create conditions

• Connect to another field

• Control what happens next

Conditional logic works together with branching and show/hide rules, but this page focuses specifically on the conditions that trigger those actions.

How conditional logic works

Conditional logic follows a simple pattern:

If a condition is met
Then perform an action

Example:

• If answer = “Yes” → Show next question

• If answer = “No” → Skip to ending

• If rating ≥ 8 → Ask for testimonial

• If country = USA → Show state field

Conditions are created using rules based on responses.

Types of conditions you can create

Conditional logic in Kiwiform supports different condition types depending on the field.

You can create conditions such as:

• Equals

• Does not equal

• Contains

• Greater than

• Less than

• Is answered

• Is not answered

These conditions allow you to create simple or complex rules.

Using multiple conditions

You can combine conditions to create more advanced logic. This helps when you want multiple answers to determine what happens next.

Example:

• If role = “Manager” AND team size > 5 → Show leadership questions

• If interest = “Product A” OR “Product B” → Show product section

Use multiple conditions carefully to keep logic easy to understand and maintain.

Creating conditional logic step by step

1. Open your form

2. Click Logic Flow

3. Select a question

4. Add a condition

5. Choose the rule (equals, contains, etc.)

6. Choose the destination field

7. Save and preview

Once saved, respondents will follow the path that matches their answers.

Testing conditional logic

Always preview your form after adding conditions. Testing ensures the logic behaves exactly as expected.

Test for:

• Correct paths

• Skipped questions

• Dead ends

• Incorrect conditions

• Loop errors

Use the Preview button in Logic Flow to simulate different answers and confirm everything works.

Best practices

Keep your logic clear and intentional.

Tips:

• Start with a simple structure

• Map out logic before building

• Avoid too many conditions in one step

• Test every path

• Use clear field naming

• Review logic after reordering questions

Simple logic improves reliability and makes forms easier to maintain.

Conditional logic vs branching

Conditional logic defines the rule. Branching is the action that happens after the rule is met.

Example:

• Conditional logic: If answer = “Yes”

• Branching: Go to question 5

Both work together, but conditional logic is the decision-making layer.

Common use cases

Lead qualification
Show different questions based on budget, role, or interest.

Customer feedback
Ask follow-up questions only for low ratings.

Applications
Filter applicants based on eligibility.

Surveys
Skip irrelevant sections.

Quizzes
Show results based on score or answers.

Troubleshooting

If logic doesn’t work as expected:

• Check conditions carefully

• Confirm destination field exists

• Ensure fields are connected

• Test each path

• Review order changes

Most issues come from incorrect rules or missing connections.

Summary

Understand how conditional logic lets you customize the form experience based on responses. Set rules that determine what happens when a respondent selects certain answers, helping you create dynamic, relevant, and personalized form journeys.