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Set Up Email to Respondents in Kiwiform
Email to Respondents allows you to automatically send a personalized confirmation email when someone submits your form. As a free Typeform alternative, Kiwiform helps you acknowledge responses instantly, improve trust, and provide next steps without manual follow-ups.
What is Email to Respondents?
When enabled, Kiwiform:
Detects a new form submission
Uses the selected Email field from your form
Sends a confirmation email automatically
Delivers your customized subject and message
No third-party tools are required.
How to Set Up Email to Respondents
You can access integrations directly inside your form:
Open the Connect Tab
Switch to “Email to Respondents”
Enable the Toggle
Select Email Field
Configure Sender Details
Select the From Email Address (based on your SMTP settings)
Set a custom Sender Name
Customize Subject & Message
Edit the subject line and email content.
Save Configuration
Click Save Configuration to activate.
Configuration Options Explained
Email To
Select the email field from your form that will receive the confirmation message. This must be an Email field added to your form.
From Email Address
Choose the sending email address. This uses your SMTP configuration from account settings if configured.
Sender Name
Set the name that appears in the recipient’s inbox (e.g., Your Company Name).
Email Subject
Customize the subject line to match your brand and context.
“Thanks for your submission!”
“Your registration is confirmed”
“We’ve received your request”
If you’re handling more than a few submissions per week, automation quickly becomes essential.
Email Content
Write your confirmation message.
You can include:
Thank you message
Confirmation details
Next steps
Links
Contact information
Support details
Keep it clear, short, and helpful.
When to Use Email to Respondents
This feature is ideal for:
You can include:
Lead generation forms
Event registrations
Appointment booking forms
Product feedback forms
Application forms
Order confirmations
Survey acknowledgments
It improves professionalism and user experience.
Best Practices
Always select the correct email field
Keep the message short and helpful
Include next steps or expected timelines
Add support contact information
Test before publishing
Summary
Email to Respondents helps you automatically acknowledge form submissions with personalized confirmation emails. It improves trust, enhances user experience, and ensures every response receives immediate communication without manual effort.