Payment field in Kiwiform

What the Payment field does

The Payment field allows you to charge respondents during form submission. Instead of redirecting users to an external checkout page, the payment interface appears inside the form itself. This reduces drop-offs, improves completion rates, and creates a more trustworthy experience for respondents.

You can use it for:

• Event registrations and ticketing

• Course or workshop payments

• Consultation or booking deposits

• Product or digital download sales

• Membership or subscription onboarding

• Application fees or service charges
  
  

Add a Payment field to your form

To start collecting payments, add the Payment field while building your form.

1. Open your form in the builder

2. Click Add Content

3. Choose Payment from the form fields list

4. Select the field to open its settings in the Answer panel

Once added, you will configure Stripe and payment options from the right-side Answer panel.

Connect Stripe

Payments in Kiwiform are powered by Stripe. You must connect a Stripe account before collecting payments.

How to connect:

1. Select the Payment field

2. In the Answer panel, find Connect to Stripe

3. Click Connect

4. Choose or connect your Stripe account

5. Authorize access

Once connected, the account will appear in the dropdown. You can switch accounts if needed.

Configure payment settings

Set currency and amount

You can define how much respondents will be charged and in which currency.

• Choose a currency from the dropdown

• Enter the amount to be charged

• Ensure the amount reflects your product, service, or fee

The configured amount appears directly in the payment interface shown to respondents.

Suggested image: Currency and amount fields in Answer panel

The configured amount appears directly in the payment interface shown to respondents.

Enable Apple Pay and Google Pay

You can allow respondents to pay using supported digital wallets.

When enabled:

• Apple Pay and Google Pay appear alongside card payments

• Respondents can complete payment faster

• Checkout friction is reduced

This is useful for mobile users and quick checkout scenarios.

This is useful for mobile users and quick checkout scenarios.

Send payment receipts

You can choose to send a payment receipt after a successful transaction.

When enabled:

• Respondents receive a confirmation

• Useful for purchases, bookings, and invoices

• Improves trust and transparency
  
  

Customize the payment button

You can control the button label shown during checkout.

• Examples:Continue

• Pay now

• Complete booking

• Confirm payment

This helps match the payment step to your form’s context.

Respondent experience

When respondents reach the Payment field:

• They see the amount to be charged

• Payment options appear (card, Apple Pay, Google Pay if enabled)

• They enter card details securely

• They complete payment without leaving the form

The interface is embedded inside the form and optimized for desktop and mobile.

Common use cases

• Event registrations

• Service bookings

• Digital products

• Course enrolments

Best practices

• Place the Payment field near the end

• Clearly explain the charge

• Confirm pricing

• Test before going live

Summary

The Payment field lets you accept payments inside your form using Stripe. You can connect a Stripe account, set currency and amount, enable wallets like Apple Pay and Google Pay, send receipts, and control the payment button. This guide covers setup, configuration, respondent experience, and common use cases so you can confidently collect payments through your form.