Redirect respondents to a link in Kiwiform

What Redirect to Link does

Redirect to Link lets you send respondents to a specific URL immediately after form submission. Instead of showing a traditional ending screen, the form forwards users to another page that continues their journey. This is useful when your form is part of a larger workflow and you want respondents to take action right after submitting.

Common use cases include:

• Sending leads to a booking or scheduling page

• Redirecting users to a payment or checkout confirmation

• Opening a thank-you or confirmation page on your website

• Providing downloads, onboarding steps, or next instructions

• Redirecting to dashboards, portals, or course content

• Moving respondents into another tool or workflow

Redirects help maintain momentum by removing extra steps between submission and the next action.

Where Redirect to Link is added

1. To add a redirect:

2. Open your form in the builder

3. Scroll to the Endings section

4. Click Add Ending

5. Choose Redirect to Link

6. Enter the destination URL

7. Add an optional label for clarity

8. Publish your form

After publishing, anyone who completes the form will be redirected automatically.

Configuring the redirect link

When setting up a redirect, you can send respondents to any valid web page. This includes internal pages on your website or external tools such as scheduling platforms, payment pages, or onboarding portals.

Make sure to:

• Use a full valid URL starting with https://

• Confirm the destination page is accessible to respondents

• Test the redirect after publishing

• Ensure the page loads properly on mobile and desktop

• Keep the destination relevant to the form’s purpose

You can also add a label to describe the redirect action.

For example:

• Continue to booking

• View your results

• Go to dashboard

• Complete your purchase

This helps set expectations before submission.

When to use a redirect vs an ending screen

Use Redirect to Link when:

• You want respondents to take action immediately

• The form is part of a funnel or workflow

• You need to move users to another tool or page

Use an Ending Screen when:

• You want to display a thank-you message

• You need to show confirmation details

• No further action is required

Redirect to Link replaces the standard ending screen, so respondents will not see a thank-you message unless you include it on the destination page.

Things to check if redirect is not working

• Confirm the URL is correct and complete

• Check that the form is published

• Test with a new submission

• Make sure the destination page is public

• Ensure no browser restrictions block the redirect

Best practices

• Use redirects when a next step is required immediately after submission

• Keep the destination aligned with the form goal

• Avoid redirecting to unrelated pages

• Test with a real submission before sharing the form

• Make sure the destination page loads quickly

• Ensure mobile responsiveness

• Use clear labels so users know what happens next

Summary

Redirect to Link allows you to send respondents to another page immediately after they submit a form. It helps connect form submissions to the next step in your workflow, whether that is booking, onboarding, downloading resources, or completing a purchase. By configuring redirects correctly and testing them before sharing your form, you can create a seamless experience that keeps users engaged and moving forward.