Show/Hide Fields in kiwiform

What does “Show/Hide Fields” mean?

Show/Hide fields allow you to control whether a specific question appears based on a respondent’s answer to a previous question.

Instead of sending users to a completely different section (like branching does), show/hide logic controls visibility within the existing flow.

This is useful when:

• You want to reveal a follow-up question

• You need extra details only in certain cases

• You want to keep your form short and relevant

• You’re building progressive disclosure forms

It keeps your form dynamic without changing the overall structure.

Show/Hide vs Branching

It’s important to understand the difference:

• Branching changes where the respondent goes next

• Show/Hide fields controls whether a question appears or stays hidden

Example:

If user selects “Yes” to “Do you need installation?”
→ Show “Preferred installation date”

The respondent stays in the same flow, but the additional field becomes visible.

Where to configure Show/Hide fields

1. Open your form

2. Click Logic Flow in the top navigation

3. Select the field you want to control

4. Add a condition that determines visibility

You can configure show/hide rules directly inside the Logic Flow interface.

How Show/Hide works

Show/Hide logic follows this pattern:

If condition is met → Show field
If condition is not met → Keep field hidden

Example rules:

• If “Company size” is “Enterprise” → Show “Enterprise requirements”

• If rating ≤ 5 → Show “What went wrong?”

• If user selects “Other” → Show text input field

This ensures only relevant questions appear.

Step-by-step: How to show a field

1. Go to Logic Flow

2. Select the field you want to display conditionally

3. Add a rule

4. Set condition (example: If Answer equals “Yes”)

5. Save

Now the field will only appear when the condition is satisfied.

Using multiple conditions

You can combine multiple conditions to control visibility.

Example:

• If “Role” = Manager AND “Team size” > 5 → Show leadership questions

• If “Plan” = Pro OR Enterprise → Show advanced features section

Keep combined logic simple to maintain clarity.

Common use cases

Follow-up questions
Only show additional details if the respondent expresses interest.

Feedback forms
Show explanation field for low ratings only.

E-commerce forms
Reveal shipping address only if delivery option is selected.

Application forms
Show portfolio upload only for creative roles.

Surveys
Display additional questions based on selected topics.

Why Show/Hide improves completion rates

Long forms can overwhelm respondents.
Show/Hide logic helps by:

• Reducing visible fields

• Minimizing cognitive load

• Keeping forms focused

• Improving user experience

Respondents only see what’s relevant to them.

Best practices

To use Show/Hide effectively:

• Use clear question labels

• Keep logic rules simple

• Avoid stacking too many hidden dependencies

• Always test different answer combinations

• Place dependent fields directly after trigger questions

Good structure makes your logic easier to manage.

Testing Show/Hide logic

After adding visibility rules:

1. Click Preview

2. Test each possible answer

3. Confirm fields appear correctly

4. Ensure no important field stays hidden accidentally

Testing prevents missing required inputs.

Troubleshooting

If a field doesn’t appear:

• Check condition accuracy

• Confirm correct answer option is selected

• Verify field order

• Ensure no conflicting logic exists

Visibility issues usually come from incorrect rule setup.

Show/Hide and required fields

If a field is conditionally shown and marked as required:

• It will only be required when visible

• Hidden fields are automatically ignored

This prevents form submission errors.

Keep your forms smart and clean

Show/Hide fields help you create modern, responsive forms without unnecessary complexity.

Used correctly, they:

• Make your form conversational

• Keep users engaged

• Improve data quality

• Reduce drop-offs

Smart visibility logic is a key part of building better forms in Kiwiform.

Summary

Learn how to show or hide specific fields based on respondent answers. Display only the questions that matter in each scenario to keep your forms clean, conversational, and focused on relevant inputs.